Technology has become a crucial component of virtually every business environment. Regardless of whether you’re using mobile phones and video conferencing to connect your team members, or IoT to manage your manufacturing floor, the chances are you have technology your team relies on.
As the age of digital transformation continues, the amount of cash companies are investing into their technology stack is increasing all the time. If you want to stay ahead of the competition, improve your productivity levels, and even reduce costs, it’s important to keep your tech updated.
Here are just some of the ways you should be considering updating your technology stack as we head into the next year.
6 Essential Ways to Update your Business Tech
1. Transition to the Cloud
More and more, companies are pushing their applications, processes, and tools into a cloud-focused environment. Although cloud technology has been growing in popularity for a number of years, it only recently reached its peak adoption levels, thanks in part to the challenges of the pandemic.
Since the pandemic hit, companies discovered cloud technology is the easiest way to ensure they can adapt and transform with the latest trends and expectations of their customers and employees.
From communications software in the cloud, to infrastructure delivered as a service, there are multiple ways for businesses to make their teams more flexible.
2. Unlock Artificial Intelligence
Artificial Intelligence, or AI has been making its way into more parts of the business landscape increasingly over the last few years. With intelligent technology, it’s possible to assess the sentiment of a customer in real-time through the contact center.
We can also use AI to offer self-service through chat bots or help us with analyzing important information. AI could be particularly useful to business leaders who want to improve the productivity and efficiency of their teams with the rise of automation.
Intelligent tools can complete repetitive tasks on the behalf of human employees, so they can spend more of their time on the tasks that really count.
3. Upgrade your Hardware
For many companies upgrading their technology for 2022, the main focus is on new software and tools available in the cloud. However, it’s important not to overestimate the power of hardware too.
For instance, if you have a hybrid team, you’re going to need to ensure they have the right laptops and computers to work remotely, and in the office. If you’re keeping track of your vehicles through fleet management tools, you need the best cameras to track your employees.
There are plenty of useful resources available to help you online. You can review a guide on the different kinds of dash cams, and the best cameras available for trucks. Some of these cameras can even come with AI software already installed.
4. Invest in Analytics
Analytical tools are an essential part of leveraging all the huge amounts of data we collect in business environments every day. The amount of information produced by the average business in this modern, tech-driven world is astronomical.
However, some of this data can also be extremely useful to business leaders, providing them with insights into how to grow and transform the company. Analytical tools, capable of capturing information automatically, organizing that data, and even using artificial intelligence to discover patterns among the clutter, can be extremely useful.
In terms of your budget the possibilities are widespread. You might think you are overspending on warehouse space, but data analytics can show you why your warehouse is costing more than it should and how to manipulate processes to improve your cash flow.
With analytical tools, you can make faster, more intelligent decisions everywhere in your company.
5. Prepare for Hybrid Work
Finally, it’s crucial for businesses in today’s digitally advancing landscape to make sure they have the right tools in place to prepare for a future of hybrid work as the norm.
Increasingly, more employees are agreeing that they can perform better and achieve more when they’re allowed to distribute their working time between the office and the digital environment.
Tools which enable hybrid work, like web cameras, video conferencing, and even access to workforce management and schedule tracking tools, are all essential for success.
These tools will help companies to keep track of their employees, the work that’s being done, and even the benefits they’re leveraging from embracing a hybrid ecosystem.
6. Upgrade Your Business Tech
With technology now playing a bigger role in our business operations than ever before, it’s important to make sure you’re using your investments correctly.
When deciding where you should start updating and upgrading your technology, start by asking yourself where the biggest pain points are in your business operations.
Technology should be a tool you leverage to fix issues faced by your team, and support your employees in doing their best work every day.
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Author: J R