Types of Web Portals And How They Benefit Your Business


A web portal is an interactive and dynamic website that serves as a central location for consumers to interact with companies and explore content, goods, and services.

A web portal can serve as a primary information source, a point of sale, or even a collaborative workspace, depending on the kind of business or organization operating it.

Although some types of Enterprise web portals can only be accessed through private networks, most are accessible from anywhere in the world using any browser (intranet, extranet).

7 Types of Web Portals in Digital Business

Types of Web Portals

1. Customer Portals

Everyone in an organization should prioritize improving their relationship with customers, as the are one of the main stakeholders. Businesses provide users with secure access to all pertinent resources by using specialized client portals.

This site allows your customers to check their personal information, payments, order summary, coupons, and cashback. Every customer can easily find/use menus on the panel. If you own an internet business, you must have a customer portal.

To provide a flawless user experience, you also need to update these portals frequently and make them continually available for customers’ convenience.

2. Employee Portals

These portals are typically connected to an intranet, which is a network utilized within a particular enterprise as opposed to the internet. You’ll frequently hear the terms “corporate portal” and “intranet portal” used interchangeably. Be not misled. They have a single function, which is to make employees’ lives easier by centralizing all company information.

Employee portals are therefore developed to prevent external intrusion into the organization, enable team members to access all the information they want for their jobs, and simplify administration.

Employee portals can be configured to combine a variety of external apps and databases so that employees can access them all from one place, saving hours spent browsing the web and databases.

3. Partner portals

In order to maximize productivity, you need business partners whether you are selling a product or offering any kind of service. It is difficult for most firms to keep up regular ties with every one of their associates. The partner web portal is ideal for your online business to make sure you don’t run into any problems.

typYou and your ally can easily communicate and exchange the most recent information by using a partner portal. You can link information and assign a unique value to each partner using contemporary portals. Consequently, by entering a partner’s ID, you will be able to read every detail about that specific relationship.

In addition, you have the ability to make numerous partner accounts and provide your associates a username and password.

4. HR Portal

Employees of a business can access a variety of HR-related and other workplace information through an HR portal, which is an internal access point. Additionally, it serves as a doorway for prospective employees and outside job seekers. HR portals are typically dynamic, interactive websites that do not limit users’ access to private information and workplace data.

An HR portal can occasionally be a part of an employee portal. Employees in the HR department use them to create staff records, evaluate employee performance, schedule onboarding and training, keep track of working hours, and carry out any other duties assigned to them.

Employees can access corporate policies through HR portals without having to get in touch with HR directly.

5. eCommerce Portal

eCommerce portals are commercial platforms used for commerce between vendors and customers. Commerce portals are introduced by manufacturers and distributors to direct their customers to an online channel. By permitting bulk orders and volume-centric pricing based on business needs, the web portals simplify the purchasing process.

eCommerce portals, both B2B and B2C, are made to streamline and expedite transactions and communication between buyers and sellers. These portals serve as a tool for sales, marketing, and customer/client support and are integrated into the business’s digital infrastructure and supply chain operations.

6. Membership Portals

The organization’s revenue and reputation have been negatively impacted by the numerous data breaches that have occurred recently over web portals.

When the attacks were examined, they were mostly the result of unauthorized access to the internal company network. Businesses are employing membership portals to thwart these kinds of attacks.

You can provide an account for every employee by integrating this portal into your IT system. To gain access to any information, one needs enter their login credentials. Aixtor can help you to get one such portal for your business purpose for sure!

You will thereby lessen the likelihood of illegal access and data breaches. Furthermore, you have the ability to review the logs, conduct analytics, transform your raw data into graphs and charts, make bulletin boards, and send emails exclusively to the company’s network.

7. Healthcare Portals

A patient portal, sometimes referred to as a healthcare portal, is an online resource for your medical records. The web-based solutions facilitate the management of test results, visits to healthcare providers, billing, and medications. A healthcare portal is another resource for information regarding health-related matters.

The patient experience and efficacy of care were two areas in which eHealth portals for physicians and patients had a significant impact on healthcare outcomes.

Patient web portals are intended to connect and facilitate communication between patients and health and social care providers, such as physicians, clinics, and hospitals, as well as to give patients secure access to their healthcare data, including appointments, test results, and medical histories.

Prescription renewals, scheduling appointments, messaging, and access to medical histories are some of the most widely used functions of patient portals.

Do let us know your portal requirements, we’ll be definitely happier to help!

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Author: Anand Patel