6 Reasons Your Small Business Should Outsource to India


Outsourcing is one of the most powerful tools in business, so it’s no surprise that it has become so popular. Lower costs and high returns are the two most common benefits associated with outsourcing, but they are not the only ones. A delegation of tasks has more to do with improving the efficiency of tasks, but that often leads to lower costs, so it’s a win-win situation.

Businesses have started outsourcing their non-core tasks to India. What is it that makes India the primary destination for outsourcing? Is it the lower costs? Expertise? That’s what this article is going to discuss in detail.

Let’s look at the benefits of outsourcing to India.

6 Reasons Why You Should Outsource to India

6 Reasons Small Businesses Should Outsource to India

1. More Bang for Your Buck!

It all boils down to money for most businesses. Outsourcing to India is one of the most cost-effective choices at your disposal. Labour costs are lower in comparison to other countries. However, it’s not all about the cost. If you find the right providers, India can offer top-of-the-line services across the board! Lower costs and improved efficiency lead to a greater return on profit.

Rather than hiring a team to handle non-core tasks, businesses can work with large firms in India where teams are dedicated to these projects. These services come at a fraction of the cost.

2. Better Communication

There is a language barrier, but it’s not nearly as wide as with Chinese and Filipino outsourcing providers. Larger outsourcing firms will have people who are fluent in English communicating with your business. Who cares which language is spoken behind the scenes as long as there is no barrier to communication with you.

3. Gain Access to Advanced Skillsets

If you want to hire someone with advanced skillsets, then it’s going to cost you quite a bit of money. By outsourcing to India, you can gain access to that same level of expertise at a fraction of the cost. In fact,

India has the highest number of skilled IT, BPO and Financing individuals in the world. Their lower cost is just icing on the cake because you are getting a ton of other advantages by hiring these providers.

Related: Highest Paying Jobs in India

4. Access to State-of-the-Art Technology

Many people don’t realize that Indian agencies have access to the best technologies in their respective fields. Furthermore, an outsourcing provider’s core business practices revolve around performing those tasks. It’s their primary focus, so their entire budget is geared toward having the absolute best technology.

5. India Rules the E-Commerce Market

In recent years, India has established dominance in the e-commerce market. If you want proof, then pay attention to what Amazon has done recently. They have software development centers in four huge Indian cities.

If the pioneer of e-commerce is shifting to India, then you know they’re doing something right! Outsourcing e-commerce tasks to the place that dominates the market is never a bad idea.

6. India’s Friendly Policies for Outsourcing

The Indian economy is highly dependent on outsourcing, so they have the most flexible policies in the world. Their policies are designed to make the overall experience hassle-free for both sides. Not only are their policies favorable for businesses looking to outsource, but they have much better access to skilled resources.

With all of those benefits in mind, one of the primary concerns when outsourcing are safety and discretion. The general rule is never to outsource core business tasks or tasks that require a high level of security. Most of the complaints I see about Indian outsourcing are based on security issues and from the companies that have broken the golden rule by outsourcing the wrong tasks in the first place.

Small or Big Business House – Outsource to India makes Sense

There are many recent surveys to support the fact that around 80% of US and European companies have voted India as their number one choice when it comes to outsourcing.

Though countries like China, Philippines, Mexico, etc. are also popular outsourcing destinations, still NASSCOM has also reported that close to 50% of Fortune 500 firms believe in outsourcing to India. So, India as an outsourcing destination not only for small businesses, but it’s also fulfilling the data security needs of big enterprises. So, as long as you follow the essential rule of outsourcing, you will find outsourcing to India is much more efficient than anywhere else in the world.

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Author Bio: Catherine Park is a content marketer presently working with Back Office Pro, a Business process outsourcing company. A writer by day and a reader by night, she loves working in the ever-changing world of digital marketing and is fascinated by the role content plays in today’s marketing. You can find her on Twitter here.